We love sharing your amazing feedback! When you submit a review directly or publish a testimonial on platform sites (such as Google or TripAdvisor), we may feature a portion of your kind words on our website. To respect your privacy, we will only display your first name and country of origin unless you specifically ask us to share more.
Our tours explore the most colorful and photogenic corners of Marrakech and Morocco. Mohamed or your driver may occasionally capture photos or videos during your journey. We respect your image rights; we will always seek your explicit verbal or written permission before capturing or sharing any media where you are identifiable.
We retain your personal data only as long as strictly necessary to fulfill your travel bookings, address after-sales customer service, or comply with financial and tax regulations in Morocco. In general, active booking data is stored for 3 years, while fiscal invoices are kept for 10 years as required by Moroccan commercial law.
Your trust is incredibly important to us. We implement appropriate technical, physical, and organizational security controls to protect your personal details from accidental destruction, loss, unauthorized alterations, or exposure. Your payment details are processed exclusively through secure, PCI-compliant payment gateways.
We never sell, rent, or trade your personal information. Your data is shared with third-party service providers only when necessary to execute your tour—such as booking a desert camp, registering for standard travel insurance, or arranging specialized local transport. Every partner is carefully chosen and sworn to protect your data.
To provide a seamless online booking experience, some of our secure cloud database systems and email platforms may be hosted on servers located outside of Morocco. We take all necessary steps to ensure that any international processing aligns with safe data handling practices and matches the protection standards under Moroccan regulations.
You hold full ownership of your personal data. At any time, you have the right to request access to the information we store about you, demand rectifications of inaccuracies, or ask for the complete erasure of your files. Simply reach out directly to Mohamed through our official WhatsApp or email address.
If you choose to join our mailing list or book a private tour, we may occasionally email you curated recommendations about Marrakech or special seasonal trip offers. You have the right to opt out of these updates at any point by clicking the 'unsubscribe' link at the bottom of our emails.
While we design custom, highly family-friendly tours, we do not knowingly collect or request personal details from children under the age of 18 without explicit parental or guardian verification. If you suspect a child has shared their data with us, please reach out so we can promptly delete it.
Our digital platform may contain helpful links to partner websites, local cafes, or cultural sights. Please note that once you leave our website, our privacy policy no longer applies. We recommend reviewing the separate privacy notices of any external site you visit.
In accordance with Moroccan Law No. 09-08 regarding the protection of individuals with respect to the processing of personal data, we are dedicated to protecting your privacy. The administrative formalities to declare our database processing activities with the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel) are currently in progress.
We may revise this privacy policy from time to time to adapt to new technologies, legal standards, or changes in how we run our guided excursions. We encourage you to visit this page periodically to stay informed. Any changes will become immediately effective upon posting.